Talk the talk with effective on-hold messaging
The Country Inn & Suites by Radisson package by Solutions on Hold improves the effectiveness of brand campaigns, while enhancing the results of the on-hold program for your hotel.
Voice samples
Message catalog
Brand Messages
Leisure
Thank you for calling Country Inn & Suites by Radisson , (locator name), (state). When you stay with Country, you’ll enjoy our complimentary, hot, Breakfast, free Wi-Fiand a welcoming staff that will make you feel at home. We are conveniently located near [area attractions – insert up to 2] and offer a fitness center and pool so you and your family can relax at the end of the day. All of this and more will have you saying, “I love this Country.” Please hold, we’ll be right with you.
Business
Thank you for calling Country Inn & Suites by Radisson, (locator name), (state). We are the perfect choice for business travelers looking for a comfortable, productive stay. Start your day with our complimentary, hot Breakfast, take advantage of freeWi-Fi , and earn rewards with our loyalty program. You’ll love the comfort of knowing that while taking care of business, our team is here ready to take care of you. And that will have you saying, “I love this Country.” Thanks for holding; we’ll be right with you.
Breakfast
At Country Inn & Suites by Radisson [location, state] you’ll always have a good morning with our free, hot Breakfast, We offer delicious hot entrees that vary daily including eggs, meats, and various breakfast favorites. Belgian waffles are always available, as well as cold cereals, pastries, oatmeal, yogurts, seasonal fresh fruits, and fresh juices. And our breakfast is always served on classic dining ware, just like home. Thanks for holding; we’ll be right with you.
Renovation
Thank you for calling the Country Inn & Suites [locator, state]. Our newly renovated property has been updated to offer a modernized, contemporary look, while delivering the same caring, consistent and comfortable hospitality we are known for. Enjoy our [newly renovated suites with updated bathrooms, living areas and comfortable beds]. Our complimentary, hot Breakfast is served in our [new] dining area and you’ll enjoy free Wi-Fithroughout the hotel. We are proud to serve the [insert city] community; we invite you to discover how we’ve evolved the next best thing to home.
Meeting Room Message
The Country Inn & Suites by Radisson, (locator name), (state), looks forward to hosting your upcoming business or social event. Our meeting room can accommodate up to 24 guests which is ideal for staff meetings, small seminars, or gatherings of friends and family. A number of audio/visual aids are available and along with the assistance of our professional staff, your events are sure to be a success. We’ll be right with you.
Pool/Fitness Room
When it’s time to relax, guests at the Country Inn & Suites by Radisson, (locator name), (state), can take a dip in our indoor pool, or keep up your exercise routine in our well-equipped Fitness Center. Other amenities include free hot breakfast as well as free Wi-Fi (Insert additional amenities here). Thanks for holding.
Suite Message
At Country Inn & Suites by Radisson, (locator name), (state), we invite you to enjoy the smell of freshly baked cookies, a warm fireplace, comfortable accommodations and our attention to detail. For extra space and added amenities, ask about our one bedroom, whirlpool, and Presidential suites. We’ll be glad to provide you with the affordable suite rates in just a moment.
Country Inn dot com
We invite you to visit countryinn.com where you will get the best rate guaranteed and where Radisson Rewards members earn at least 20 points per U.S dollar spent for each stay booked at countryinn.com. Thanks for holding; we’ll be right with you.
Radisson Rewards
Enjoy more points, more partners and more places to stay with Radisson Rewards – the global hotel rewards program for Country Inn & Suites and the Radisson Hotel Group. Join today to experience exceptional benefits, services and privileges at more than 1000 hotels worldwide. Radisson Rewards offers you more points, faster free award nights with no blackout dates on standard rooms and elite rewards options. Learn more and enroll at Radissonrewards.com. Thank you for holding; someone will be with you shortly.
Reduce, or even eliminate lost reservations
With effective on-hold messaging, callers stay on the line for over three minutes and hang-ups are reduced by 80%. In fact, 16% to 20% of callers respond to offers based on on-hold messages.
Message on Hold Package for Country
- The Country Package includes up to 7 program changes per year
- Professional voice talent with an extensive selection of music
- Script writing
- Digital playback equipment
- Online catalog/ordering featuring brand promotions, seasonal ideas and scripts that can be tailored to your hotel
- Quarterly reminders and to assist and encourage updates
- Installation (in most cases)
Pricing
- Equipment and Service Contract – Quarterly Service Fee (for two years) – $117
- Service Only Contract – Quarterly Service Fee (for two years) – $102
- No upfront charges.
Every reservation counts. Call today!
Contact Todd Griffin at 800-811-8282 or todd@sohinc.com, for more information on creating a plan for your hotel.